Stan Beaton had kept a voicemail from his late wife for more than 10 years, since his wife Ruby’s death in 2003. However, technical work to his phone line caused the recording to be deleted.
Having heard Beaton’s story, a team of 10 engineers decided to try to recover the deleted message and succeeded.

Mr Beaton, 68, said: “They’ve made this old age pensioner extremely happy.” and describes the moment as “wonderful”.